Independent · free to read

Insurance, in plain English

Your policy was written by lawyers. Your denial letter was written by lawyers. We translate both — so you can decide what to do next, on your own terms.

We don't sell insurance. We don't take your data. Nothing here is for sale.

Claim decision letter DENIED

… the loss is excluded under the policy's anti-concurrent causation clause, and the claimed damage is attributed to wear and tear rather than a covered peril …

Anti-concurrent causation: if two things caused the damage together and one isn't covered, they may deny all of it. This clause is often challenged.

Wear and tear: a very common denial reason. It's an opinion about cause — and opinions can be disputed with your own documentation.

Every denial letter has a reason code. Most people never learn what theirs means.

85guides planned, written in plain English
4free interactive tools, no email required
50states covered — rules differ in every one
$0what this costs you, now and always
Browse by topic

Eight libraries, one goal: you understand your own policy

Start wherever your problem is right now. Every guide explains a process and links its sources.

How we work

Why you can trust what you read here

Four commitments that shape every page on this site.

Nothing is for sale

We don't sell policies, broker quotes, or earn a commission when you buy. There is no funnel here.

Every number has a source

Statistics come from state regulators, the NAIC, the FTC or public court records — and we link them.

No invented stories

We never publish made-up cases or testimonials. Real cases come from public records, with the source attached.

We correct in public

If we get something wrong, we fix it and date the change. Companies we mention can always reply.

Start here

The three questions people arrive with